Vacation Rental Agreement

This is your short-term vacation rental agreement. This agreement outlines everything you need to know about our rental policies for our property. Our goal is to ensure that your stay at our property is wonderful and meets all of your expectations.

Rental Agreement: This Agreement (agreement) constitutes a contract between the Guest (you, your) and Owner (us, we, our) of the Vacation Rental Property (property). By signing this agreement, you and your guests are agreeing to all terms and conditions listed in the rental agreement. Your vacation rental is a transient rental under state law. This means that your tenancy is temporary for the stated time period only. At no time is the property to be sublet or assigned to another individual. Please do not make any repairs, alterations, or improvements in or about the property.

Confirmation of Reservation: Your reservation is confirmed when we receive your electronically signed rental agreement and an advance payment equal to 50% of the rental rate.

Responsible Party: The name on this agreement must be an adult who is at least 25 years old, and will be the responsible party for the reservation and all rental obligations. The responsible party must be present at check-in and must remain in the property during the length of stay. All violators will be evicted, and all rental payments will be automatically forfeited. Reservations made under false pretenses are null and void and check-in will not be allowed. This policy includes reservations made by parents who do not check-in, and/or who leave overnight during the length of the stay.

Payment: An advance payment equal to 50% of the rental rate is required at the time of booking. The advance payment will be applied toward the rent. Please make payments by credit card. The advance payment is not a damage deposit. The balance of rent is due 60 days before your arrival date. Reservations made less than 60 days prior to arrival require full payment at the time of booking.

Accidental Damage Protection: Accidental damage protection is included for any damages or accidents, subject to exclusions and limitations that occur to the premises during your rental period up to $3000. Any damage or accident that is not covered under the policy will be the responsibility of the leaseholder.

Security Deposit: A security deposit is not required. If damage exceeds the “Accidental Damage Protection,” you agree to pay any and all damage charges with the credit card on file. The property is inspected before and after every tenancy. While you are here, we ask your cooperation in reporting any damage.

Cancellation: Cancellation requests must be submitted in writing. Cancellations requested at least 45 days prior to your arrival will receive a total refund of any advance payments less a $250 cancellation fee. Cancellations requested less than 45 days but more than 30 days prior to your arrival will receive a 50% refund less any taxes and fees already paid. Cancellations made within 30 days of the check-in date will receive no refund, and you will forfeit any money paid in advance.

Severe Weather/Hurricanes/Tropical Storms: There are no refunds for severe weather including hurricanes, hurricane evacuations, and tropical storms. It is highly recommended, but not required, that you purchase travel insurance. It is up to you to purchase the insurance, it is not our responsibility.

Travel Insurance Provided by TRAVEL GUARD: Every year, snowstorms, hurricanes and other unexpected weather events cause travelers to delay, interrupt or even cancel their trips completely. A travel insurance plan can help cover your vacation investment. Specific coverage questions should be directed to Travel Guard (1.877.246.5376 or www.travelguard.com/astp). Please refer to product number 008573/008574 P1 & account # 97908.

Coverage is offered by Travel Guard Group, Inc., and limitations will apply. Please visit www.travelguard.com/disclaimer for full disclaimer.

Insurance: You are expressly excluded from any insurance policy held by us. You understand that it is suggested that you carry renter's insurance to cover your personal belongings.

Minimum Stay: A minimum stay of 7 days is required per Lost Key Master Homeowner Association Rules & Regulations.

Maximum Occupancy: The maximum number of guests is 8 (babies in cribs not included). If you are found in breach of this contract, you will be evicted and no money will be refunded. Only people who have registered with us as a guest may stay overnight on the property.

Property Furnishings: We will provide you with a list of furnishings that come with the property. You agree to return all furniture items in a similar good condition, with normal wear and tear expected, as it was prior to the beginning of the lease term.

Getting Here: The confirmation email will state the timeframe in which we will send you details about the property, including: how to access the property, check-out procedures, community rules, and names/phone numbers of emergency contacts.

Arrival Inspections + Damages: Please complete an arrival inspection on your day of arrival and report any broken items, damage or issues to us immediately. Any damages that occur during your stay must be reported immediately to us. In the event that damage occurs to the property, whether reported by you or found after departure, the cost of repair and/or replacement will be the responsibility of the renter.

Arrival and Check-in: Check-in is 4:00 PM local time (CST) on your scheduled arrival date. Check-in before 4:00 PM is not guaranteed. Once we receive full payment and a signed rental agreement, we will send you written confirmation of your reservation. Detailed check-in instructions will be provided at least 1 week prior to check-in. Provide a copy of your rental agreement to the guard at the Lost Key Main Entrance for access to the resort. The rental unit will be accessed via electronic door lock, and the door access code will be provided prior to check-in.

Departure and Check-out: Check-out is no later than 10:00 AM local time (CST) on your scheduled departure date. Check-out is strictly at 10:00 AM. The check-out procedure will be provided in advance of your arrival. Late check-outs may be available, but not guaranteed, for an additional fee. Late check-out requests should be made at least 48 hours prior to check-out.

Cleaning Fee: A cleaning fee is required to cover the cost of a one-time departure cleaning service. Any housekeeping or cleanliness issues should be reported within 24 hours of check-in so we may promptly address the concern.

Utilities: The cost of normal utilities usage is included with your stay.

Maintenance / Repairs: Even the best or newest equipment occasionally malfunctions and cannot be guaranteed 100% of the time. We have an excellent maintenance team who corrects problems as soon as possible. Authorized personnel may enter the premises during business hours for purposes connected with repairs, care, or maintenance of the premises. Expect lawn care personnel on property once a week.

Good Neighbor Policy: We welcome you to our home and wish you an unforgettable vacation experience. While we hope welcome you to use the furnishings and contents during your vacation, please be respectful and leave the furnishings, fixtures and contents in good condition upon check-out. You agree to abide by all rules governing the community where the property is located. The rules will be posted inside the property. These rules are subject to change at any time.

Parking: Parking is limited to 2 cars. You may park in the garage or driveway. Parking on grass, in the street, on the cul-de-sac, or at the beach club is strictly prohibited. Parking passes are required and will be provided by the guard at the main entrance of Lost Key.

No Pets: Pets are strictly forbidden in this property. If a pet is found on the property during your stay, we have the right to ask you to vacate the property immediately with no refund of any kind. Upon departure, if the cleaning company detects any evidence of a pet, additional cleaning fees may apply.

No Smoking or Open Flame: No smoking is allowed inside the property. No candles or open flame of any kind are allowed inside the property. Guests will be financially responsible and liable for any/all damages and additional cleaning and repair/replacement costs due to smoking in the property.

Linens: Each bed includes a mattress cover, fitted and top sheets, a duvet/comforter, and pillows. Bathrooms are equipped with at least one bath towel per guest, face cloths, and hand towels. Beach towels are also provided for your convenience. Bath towels and bedding are not to be brought outside the property. A washer and dryer is available in the unit if bedding and/or towels require cleaning during your stay.

Amenities: The availability of community amenities, such as swimming pools, hot tubs, tennis courts, and beach chair/umbrella service, cannot be guaranteed. Any interruptions in service should be communicated so we can attempt to remedy the situation.

Community HOA Requirements: The Lost Key HOA has the ability to fine owners and guests for non-compliance or stated rules and regulations. Any fines incurred due to the action or inaction of the renter will be the responsibility of the renter.

Conditions Beyond Our Control: We are not liable for events beyond our control which interfere with your scheduled occupancy, including, but not limited to: acts of God, acts of governmental agencies, fire, strikes, war, tornado, hurricanes, tropical storms, ice storm, severe weather, inclement weather, ferry boat cancellation, loss of electricity, or loss of water. There will be no refund in these circumstances. We recommend you purchase travel insurance prior to arrival.

Criminal Activity: You agree to not engage in any criminal conduct on the property, including but not limited to the following: usage of illegal drugs, committing a felony, violating any law or ordinance, disturbing the peace, engaging in conduct for unlawful purposes. We are not liable for any damage or injury you cause to yourself or a 3^rd party while engaging in criminal activity.

Indemnification: We shall not be liable for any damage or injury suffered by you, your family, guests, invitees, agents or employees or to any person entering the property. You agree to indemnify, defend and hold us harmless from any and all claims or assertions of every kind and nature.

Governing Law: This agreement shall be governed, construed, and interpreted under the Laws of the State of Florida.

Severability: If any part of this agreement is held to be invalid, such invalidity shall not affect the validity or enforceability of the rest of this agreement.

Falsified Reservations: If you provide false information concerning your identity or other aspects of the reservation, you will automatically forfeit the reservation and will not be granted access to the property. In addition, you will not be refunded any money paid in advance. We have a right to report the fraud to appropriate authorities.

Acknowledgement: You have read and agreed to the terms and conditions of this agreement including the vacation rental property rules, community rules, and weather/pet/smoking/cancellation policies. The credit card supplied at the time of reservation will be held for security purposes only.

We look forward to your visit!