BLUEMOOSE LODGE Terms NO PETS ON PREMISES!!!! OCCUPANCY MAX 8 NO EXCEPTIONS!

PROPERTY IS NO REFUND FOR Cancellation, LATE ARRIVAL OR EARLY DEPARTURE!

Conditions/Policies

Thank you for choosing our cabin for your special Smoky Mountain Vacation. Please contact us any time should you have any questions regarding this agreement.. Dane or Jamie Roth @ 361-387-4105, 361-228-2556 (Jamie's cell), 361-232-9784 (Dane's cell).

Please print Terms and Conditions for your records.

Check -in and Check-Out Times

Check- in time is no earlier than 4:00 PM EST, and premises must be vacated no later than 10:00 AM EST on the ending date of the rental, as cleaners will enter promptly at 10:00 AM. For each 30 minutes you are late leaving, you could be charged $50. Occasionally, the cabin may be available for early check-in or late check-out. Please e-mail one day before your stay..but we may not know until check in day. . If cabin is clean before 4pm we will text you.

Damage Deposit: We may require a separate deposit for damages. Also, your credit card number may be kept on file in case there are additional damages during your stay. If there are any damages, you will be notified within 48 hours and an itemized statement will be sent to you via email. By accepting the terms of this lease, you agree that your credit card can be charged for the damages.

Any damage noticed on arrival should be reported to owners immediately. Additionally, all accidents or damages while at the premises should be reported within 12 hours of occurrence. Guest understands they are solely responsible for, and assume all liability for, any damage(s) to the premises, amenities, equipment, or furnishings. This include damages caused by other guests or licensees during their stay. Any general maintenance issue should also be reported so the unit can be kept in good repair. We do not offer any refund for cleaning issues..but we are happy to send a cleaner to cabin to remedy any issues you may have at your arrival.

In order to not have your credit card charged, the following must occur:

a) No damage is done to the unit or its contents including linens. b) No items are missing upon inventory check.

c) All debris, garbage and discards are placed in proper containers and all soiled dishes placed in the dishwasher.

d) The maximum occupancy of the unit (8) was not exceeded and there was no smoking or evidence of smoking, or pets or evidence of pets.

e) Unit is left in neat condition and all doors and windows are locked.
f) The Guest(s) is not evicted by the owner (or representative of the owner), the local law

enforcement, or any security personnel.

Deposit: ON 2 Payment setup: A deposit due at the time the cabin is booked if your stay is more than 60 days away. You will be asked to pay the deposit by credit card at the end of the online booking process. This deposit is applied to your rental balance and balance is due 60 days before your arrival date, depending on date of your booking. Balances not paid when due are subject to forfeiture of deposit.

Payment: We accept payment for balance of rent due with personal check, e-check, Mastercard, Visa, or Discover. Rates, terms, and conditions are subject to change without notice. In the month prior to your stay, you will receive an e-mail with directions, and cabin information. The afternoon of your checkin, by 4pm, you will have keypad code texted to you.

Cabin Set Up: When you arrive, the cabin should be clean and set up with linens and supplies as itemized below. We will do our best to correct any issues, but we must be made aware of problems you see when you arrive...including cleaning issues.

Check Out Procedure: Please leave the cabin neat and orderly to avoid additional charges. If housekeeping finds the home has been left excessively dirty, you can be billed for additional cleaning at a rate of $50 per hour. Beds should be left unmade with sheets, comforters and pillowcases left on the beds. Used towels/washcloths from bathrooms, and soiled dish towels, wash cloths, even pot holders, if soiled, should be placed in the nearest bathtub All trash, and anything in the refrigerator you do not take should be placed in the outside garbage cans. Before leaving, please close and lock all windows. Make sure door is locked before you leave, and tv remote controls are either on the bedside stands, or on the chest in the theater room. Remote controls may be marked on back as to their designated location. If there is accidental damage, or something is not working, please email owners with a picture and details.

Supplied Items: Linens for 2 king beds, 2 queen beds and pillows are provided. One bath towel, 1 wash cloth per occupant are provided. Also, 3 hand towels, 2 dish towels, 2 dish cloths, potholder and oven mitt, laundry detergent, dish detergent, automatic dishwasher detergent, bath soap, hand soap, 1 roll paper towels, 1 roll toilet paper per bathroom, and 1-2 trash can liners are provided. You may need to replenish these start up supplies during your stay.

Hot Tub: Bromine is used to maintain water quality. Please note safety warnings posted by the hot tub before using it. Use of hot tub is at your own risk. Pregnant women and those with pre-existing health conditions, or infected wounds are advised against using hot tub. Children under 12 are prohibited from using the hot tub without supervision. Guests should shower both before and after hot tub use. No oil or soap should ever be added, and if inspection reveals residue from oil, soap, food, alcohol, etc, guest will be charged a cleaning fee up to $100. Do not eat or drink in hot tub!! Do not stand or sit on the hot tub cover, as replacements are $400, and may be charged to your credit card. Please secure cover on hot tub when not in use. Cover is just styrofoam and easily damaged.

Fireplace: The cabin has electric fireplace. To turn on FP, use timer at side of FP and remote. The fireplace is operable all year long. Please do not put any items in fireplace, rearrange or tamper with logs or associated timers. DO NOT REMOVE GLASS!! Please direct any questions/issues to owners.

Severe Weather: We do not refund rents or deposits due to canceled or shortened stays because of weather, including snow/ice.Early departures, canceled stays, or late arrivals due to inclement weather do not warrant refund of rent or deposit. We highly recommend getting travel insurance to protect your travel investment. It is offered when you reserve the cabin online or can be purchased through other online sources.

Smoking Policy: Absolutely no smoking is permitted inside the cabin- NO EXCEPTIONS. If you smoke on the deck, please do not throw your butts on the ground. Make sure the butt is out and place butts in the outside ash can on each deck. If housekeeping has to pick up butts, there may be extra charges. Evidence of smoking inside will result in a charge of $300 to deodorize the home. This policy is STRONGLY ENFORCED, and can result in immediate expulsion with no refund!!

Pet Policy: Absolutely no pets are permitted- NO EXCEPTIONS. If any evidence of pet(s) is found inside the cabin or on the premises, you will be asked to vacate immediately with no refund of rent and your credit card will be charged $200 for violating the lease agreement. Evidence of pets on the premises after check out will result in a $200 charge on your credit card. This policy is STRONGLY ENFORCED. There will be exterior monitored cameras in use.

Accommodations: The cabin includes four bedrooms. There are three full bathrooms, one hot tub, one jacuzzi and a fireplace. Under no circumstances are furniture, bedding, mattress pads, utensils or any other item supplied with the rental property to be taken out, moved, or rearranged. Locked locations are used by the property owner, and are not included with the rental, nor are they to be tampered with.

Xfinity TV: We cannot guarantee any programs, events, or subscription levels. Guest(s) should not attempt to use Pay Per view, remove/add any locked channels, nor remove/reattach any existing audio/visual cables including but not limited to TV’s, DVD players, movie projector or CD players. Guest(s) will be responsible for all service call charges at $200 Fine per occurrence.

Internet Access is Wifi and Unlimited.

High Definition Audio and Visual Equipment: Cabin is equipped with a High Definition flat screen TV in the theater. Guest(s) are strictly prohibited from tampering with, or interfering with, the sensitive components, cables, and interface of the system. No cables, plugs, DVD players, TV receivers or stereo receivers are to be manipulated in any way from the original setup. No Xbox, Nintendo, Playstation, Wii, or any other similar gaming device is to be connected to theater components. Service calls start at $129.00 and are charged by the hour. The nearest service center is in Sevierville, TN which operates Monday thru Friday 8 am to 5 pm, and charge a minimum of two hours round trip plus labor and parts.

HVAC UNITS

No thermostat should be set below 70 for air cond or above 75 for heating. HVAC including Split Units must not be set on Cool when outside temp is below 60 as it can damage units. Split Unit also should always be set same system as main thermostats..i.e. all on cool or all on Heat. Otherwise owner gets Danger signal from units and will contact you.

Maintenance: While owner cannot offer refunds or discounts for any amenity malfunctions (appliances, electrical, hot tubs, TVs, fireplaces, etc.), we perform regular maintenance to insure good working order. If there is a problem, we will make every effort to correct it as soon as possible during regular business hours. Emergency issues (i.e., lack of power or water in cabin, severe leaks, fire, security issues, accidents, locked-out of cabin, etc.) should be reported immediately. All non-emergency issues (i.e., appliance/amenity issues, etc.) should be addressed during regular business hours. Should a repair technician make a call to a rental property unit and find the equipment is in working order and the problem was due to the Guest(s) oversight or neglect, the charge for service will be at the Guest(s) expense. Please note: AREA MINIMUM SERVICE CALL FEES START AT $75.00. Guest(s) understands and agrees that owners and/ or contractor may enter the rental property with prior notice at any reasonable time for the purpose of making any needed repairs.

Cleaning: Rates include initial linen setup and cleaning service at the time of departure. There is no daily maid service. Additional paper items and trash bags beyond the initial supply will be the responsibility of the guest.

Maximum Number of Occupants: The cabin is to be occupied by a maximum of 8 persons at any time... no exceptions! House parties/Events are not allowed, and we do not rent to vacationing students or anyone under 25 years of age unless accompanied by an adult guardian or parent. Any reservation obtained under false pretenses will be subject to forfeiture of advance deposit and/or rental money and the party will not be permitted to check in, and/or subject to immediate eviction by Law Enforcement with no refund of funds paid.

Left or Lost Items: If you realize you left something, contact us, and UPS can give you a quote for shipping and handling if the item is found. We will do our best to locate, but cannot be responsible for left/lost items.

Cancellation Policy: No refund of any funds for cancellation.

Refunds/Maintenance: We do everything possible to keep all equipment in good working order. However, it is impossible to guarantee that all appliances, hot tubs, TVs, fireplaces, internet service, etc. will be in working order 100% of the time. We will make every effort to correct all problems as soon as possible during normal business hours. If a service call is necessary, we will do our best to avoid any inconvenience to you, but reserve the right to enter to make repairs. We do not offer discounts, refunds, or credits for mechanical malfunctions.

Indemnification and hold harmless: Guest(s) agree to indemnify and hold harmless the Owner for any liabilities, theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Guest(s) use and occupancy of the rental property. This is including, but not limited to, any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest(s). The term “Owner(s)” as used in this Agreement shall include their heirs, successors in interest, assigns, employees, agents, and representatives where the context requires or permits. The terms “Guest(s),” “Licensee of Guest(s)” as used in this Agreement shall include Guest(s) heirs, successors, assigns, guests, invitees,licensees, representatives and other persons on the rental property during Guest(s) occupancy (without regard to whether such persons have authority under this Agreement to be at the rental property), where the context requires or permits.

Disputes: This Agreement shall be governed by and interpreted in accordance with the laws

of the State of Texas, and shall be treated as though it were executed in the County of Nueces, State of Texas. If action relating to this Agreement is instituted in Nueces County, Texas, guest(s) specifically consents to such venue and jurisdiction and to extraterritorial service of process.

I have read and understand the above rules and regulations. By booking this property, I am agreeing to all terms and conditions in this document, including any and all cancellation and damage terms. I am at least 25 years old, of sound mind, and I am responsible for any and all damages that occur to the property or it's contents by me or any other member of my group, or any guest's licensee while I am the registered occupant of the property. I accept full responsibility for damages, fees, or extra cleaning should they be found during or after my departure. I understand and consent to the use of the credit card provided without original signature on the charge slip, and that this credit card authorization cannot be revoked and will not terminate until 30 days after the leased premises are vacated.

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